Category: CUSTOMER INFO

Retail Customers: When any item is put on back order at Office supplies pro, we will ship it out to you as soon as possible. Wholesale Customers: We set every wholesale customer with Back Order Cancel, this means that the out of stock items will remain on your order until it comes in and you …

Booked Order – Preorder Policy – Back Order PolicyRead More

Office supplies pro –  currently accepts MasterCard, Visa, Discover and PayPal payments. If you do a chargeback on your credit card or PayPal account a $35.00 fee will be applied to the amount due. No orders will be shipped when account is past due.

We make every effort to honor requests for cancellations for the orders. However, if the shipment has already left our warehouse when the cancellation request is made, it will be subject to a 35% restocking charge (minimum $49.00) plus all shipping costs included. Any refused or undeliverable shipments are subject to a 35% restocking charge …

Refund Process – RefundsRead More

Office supplies pro ships via the US postal service: FedEx and UPS. Exact methods will vary based upon the availability of these services and what is offered to your location. Free shipping for orders more than 49$. Most orders will be shipped within 48 business hours, if items are available, and you are unable to …

Delivery Process – Shipping ProcessRead More

If you are considering to return the products contact us with the following information: Invoice number, Who Picked, Who Packed, Was the item checked off on the invoice/packing slip, if damaged please include a picture. Report any damaged or missing items within 10 days) so that we can help rectify and credit your account. All …

Replacement Policy – ReturnsRead More

Our company always relies on the main principle – the interests of customers above all else! It means best prices, best discounts, fast delivery!